FAQs

FAQs

Dimare's Heating & Cooling Services

Have a heating or air repair, replacement, or installation-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is 24/7 emergency HVAC service?

    24/7 emergency HVAC service means that a heating, ventilation, and air conditioning (HVAC) company is available around the clock, every day of the week, to address urgent HVAC issues that require immediate attention.

  • What types of HVAC emergencies warrant a 24/7 service call?

    HVAC emergencies can include total system failures, gas leaks, carbon monoxide leaks, refrigerant leaks, malfunctioning thermostats, and issues affecting indoor air quality, especially in extreme weather conditions.

  • How quickly can I expect a response from a 24/7 emergency HVAC service?

    Response times can vary depending on factors such as location, demand, and the company's workload. However, at Dimare's Heating & Cooling Services, we strive to respond promptly, usually within an hour or less of receiving your call.

  • Do I need to have a service contract or be an existing customer to access 24/7 emergency HVAC services?

    While some companies prioritize existing customers or offer special benefits to those with service contracts, most 24/7 emergency HVAC services are available to anyone in need, regardless of their existing relationship with the company.

  • How much does it cost to use a 24/7 emergency HVAC service?

    Costs can vary depending on the nature of the emergency, the time of day, and any required parts or repairs. It's best to inquire about pricing when you call for service. Keep in mind that emergency services outside of regular business hours may incur additional charges.

  • Are technicians available to fix my HVAC system overnight or on holidays?

    Yes, our 24/7 emergency HVAC services are designed to operate non-stop, including overnight, on weekends, and during holidays, to ensure that your HVAC issues are addressed promptly and efficiently.

  • Are the technicians who provide emergency HVAC services licensed and certified?

    Yes, at Dimare's Heating & Cooling Services, we employ licensed and certified technicians who are trained to handle a wide range of HVAC emergencies safely and effectively.

  • What steps can I take to mitigate damage or discomfort while waiting for the emergency HVAC technician to arrive?

    If it's safe to do so, you can try troubleshooting basic issues like checking your thermostat settings, ensuring that the circuit breaker hasn't tripped, and inspecting air filters for blockages. However, if you suspect a gas leak, carbon monoxide leak, or other potentially hazardous situation, evacuate the premises immediately and call for emergency assistance.

  • How can I find a reliable 24/7 emergency HVAC service in my area?

    You can start by researching HVAC companies in your area and checking their reviews, ratings, and accreditations. Look for companies that offer 24/7 emergency services and have a good reputation for responsiveness, professionalism, and quality workmanship.


    At Dimare's Heating & Cooling Services, we offer HVAC repairs, replacements, and installation services in Hampton Roads, VA. If you are in this area, give us a call today for 24-hour emergency service.

  • Is preventative maintenance available through 24/7 emergency HVAC services?

    While the primary focus of emergency HVAC services is to address urgent issues as they arise, many companies also offer preventative maintenance plans to help prevent emergencies and prolong the lifespan of your HVAC system. It's worth inquiring about preventative maintenance options when you contact a 24/7 emergency HVAC service.

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